Top Questions to Ask When Buying New Mailboxes
February 19, 2025
Buying new mailboxes for your community can be an overwhelming ordeal. Whether you’re buying mailboxes for a new development or replacing old, damaged ones, there are many factors to consider. There’s so much to think about that it can be tough to figure out where to start.
This article will help to guide you through the process of buying new mailboxes. We will cover questions about subjects like postal regulations and standards, security features, and more. These considerations will help to ensure that you end up purchasing the right mailboxes for your neighborhood.
Read on to learn the top questions to ask when buying new mailboxes.
Does the mailbox meet local postal regulations
and standards
The first question to ask yourself when buying new mailboxes is whether or not they meet local postal regulations and standards. If your mailboxes don’t meet these requirements, your postal carrier won’t be able to deliver mail to your residents. They could miss out on important correspondence like bills and jury summons.
Salsbury Industries carries a complete line of USPS approved commercial mailboxes. So no matter which commercial mailboxes you choose, you can rest easy knowing that they meet USPS requirements. You can also contact your post office to ensure your mailboxes meet local postal regulations and standards.
Are there any security features, such as locks or anti-theft mechanisms
Mail and package theft are on the rise and a major concern for your residents. They receive checks and other valuable items in the mail and want to be sure they are kept safe from thieves. So an important question to ask yourself when buying new mailboxes is, do they have any security features like locks or anti-theft mechanisms?
Salsbury Industries’ Cluster Box Units (CBUs) have robust security features. Upon installation, the local post office will add an arrow lock to the access door, which allows only mail carriers to access all compartments to deliver mail and packages. The access door is reinforced with a steel bar and an anti-pry latch to deter mail theft.
There is also an anti-fishing bar on the rear of the mail slot to prevent tampering with outgoing mail. Each compartment door has a heavy-duty 5-pin cylinder cam lock as well. They are designed to resist vice grips, enhancing security. Parcel lockers feature a key capture system that secures the key after packages are retrieved, keeping thieves from stealing it. These same features are also available for 4C units.
Watch this video to learn more about CBU security features.
What is the installation process like
One aspect of the process of buying new mailboxes you are probably dreading is how complex and tedious the installation will be. No matter how quick and simple the installation may seem, when you receive the mailboxes, you may be left confused, frustrated, and overwhelmed. While other manufacturers claim installation is quick and easy, with Salsbury Industries’ products, it actually is.
Salsbury Industries includes installation instructions on our website so you don’t have to wait to receive the mailboxes before you can check out how to install them. Our CBU installation instructions include site preparation and pedestal installation instructions as well as installation instructions for the CBU (single unit and multi-units). 4C Recessed Mounted Horizontal Mailboxes installation instructions include important information about contacting your local postmaster after installation so the USPS can install its own master lock on your mailbox unit. The 4B+ Horizontal Mailboxes installation instructions and 4B+ Vertical Mailboxes installation instructions include the same message to ensure that your mailboxes meet USPS requirements.
What is the warranty or return policy
As hard as a manufacturer may work to provide quality products, problems may arise in the process of buying new mailboxes for your community. So it is important that you look into the manufacturer’s warranty or return policy before you make your order.
Returned goods will not be accepted by Salsbury Industries without an RGA (Returned Goods Authorization) number and products must be packaged in their original shipping cartons. They also must be returned within fifteen days of receipt and may be subject to a restocking charge.
Salsbury Industries also provides a three-year limited warranty for the original purchaser. This three-year limited warranty is extended to five years for the 3300 series CBUs, Regency CBUs, and the 3700, 3800, and 3900 series 4C horizontal mailboxes. Salsbury Industries warranties cover defects in material and workmanship if reported in writing to Salsbury Industries within three years (five years for CBUs and 4C) of the delivery date.
You can read more about Salsbury Industries’ return policy here and our warranty information here.
How much does the mailbox cost
You may be tempted to get fancy mailboxes with all the bells and whistles. After all, you want to please your residents, right? You want to give them elegant-looking mailboxes with custom colors. But it’s imperative that you figure out a budget and stick to it. Remember that you also may have some repairs and other maintenance you need to pay for later down the line.
Salsbury Industries has a wide variety of commercial mailboxes that will suit your price range. Our products—even the lower-priced ones—are made of heavy-duty materials that will keep residents’ mail and packages safe. High-quality mailboxes will also save you maintenance costs over time. On mailboxes.com, we also offer volume discounts with bulk orders. You can request a quote with the relevant information.
Where to buy new mailboxes
Buying new mailboxes for your residents is no easy task. You have to consider your local postal regulations, security features, the installation process, the warranty or return policy, and the price of the mailboxes. It’s easy to get lost and start to feel discouraged.
Hopefully, this article has shown you that all your questions can be answered by Salsbury Industries. Our commercial mailboxes have heavy-duty security features available, easy-to-follow installation instructions, a simple-to-navigate return policy and three-to-five-year warranties, and affordable mailboxes with volume discounts on bulk orders.
Click here to start the process of buying new mailboxes today.