Mailbox units must be installed in accordance with USPS-STD-4C requirements, as outlined below and illustrated in the accompanying installation details:
- At least one customer compartment must be located with its highest operable part no more than 48 inches above the finished floor.
- No parcel locker compartment, measured to the interior bottom shelf, may be installed less than 15 inches above the finished floor.
- No patron lock may be positioned more than 67 inches above the finished floor.
- No customer compartment, measured to the interior bottom shelf, may be installed less than 28 inches above the finished floor.
- The USPS Arrow lock must be installed between 36 inches and 48 inches above the finished floor.
- For installations containing five or more patron mailboxes, at least one parcel locker must be provided for every five patron mailboxes. Parcel lockers are not required in installations with fewer than five patron mailboxes; however, the inclusion of one or more parcel lockers is recommended.
ADA Accessibility Standards
The ADA Standards for Accessible Design, Appendix A to Part 36, Section 4.2: Space Allowance and Reach Ranges, establish the accessibility requirements governing clear floor space and reach ranges applicable to mailbox installations. These standards can be found at:
https://www.ada.gov/law-and-regs/design-standards/2010-stds/
Key Improvements
- Improved sentence flow and consistency.
- Replaced repetitive "shall be positioned" language with clearer, more direct wording.
- Standardized height references and terminology.
- Added headings to better separate USPS installation requirements from ADA accessibility requirements.
- Clarified parcel locker requirements while preserving the original meaning.
ADA Standards Accessible Design, ACCESSIBILITY GUIDELINES FOR BUILDINGS AND FACILITIES Appendix A to Part 36 - Section 4.2 Space Allowance and Reach Ranges. https://www.ada.gov/law-and-regs/design-standards/2010-stds/
Standards Governing the Design of Wall-Mounted Centralized Mail Receptacles. Federal Register / Vol.69, No. 171 / September 3, 2004 / Rules and Regulations POSTAL SERVICE, 39 CFR Part 111.
www.gpo.gov/fdsys/pkg/FR-2004-09-03/pdf/04-19781.pdf
ADA Standards for Accessible Design, Department of Justice Code of Federal Regulations, Title III regulations at 28 CFR part 36, subpart D, and the 2004 ADAAG at 36 CFR part 1191, appendices B and D. These governing 2010 Standards state the unobstructed reach range maximum is 48” and also specifies that 5% of all interior mailboxes be compliant (Sec. 3:88).
www.ada.gov/2010ADAstandards_index.htm
Notes:
All STD-4C compliant mailboxes must meet the U.S. Postal Service’s design and installation regulations in order to receive the “USPS Approved” designation. Accessibility regulations may vary locally and regionally. Therefore, always consult local building codes for applicable accessibility requirements related to your mailbox project.
Sequential numbering (e.g.: 1-300) of mailbox compartments may allow greater flexibility in providing accessible mailbox compartments that meet accessbility regulations. Sequential numbering also provides greater security and privacy for residents.