When a U.S. postal mail carrier is unable to fit a package into a standard mailbox compartment, they will place your package in a parcel locker. The carrier will then leave a key to the open parcel locker in your mailbox.
To get your package out of the parcel locker, you simply need to use the key the mail carrier has left in your mailbox to unlock the parcel locker. The key will have a tag that indicates which locker contains your package. Once you have unlocked the parcel locker and retrieved your package, the key capture system will secure the parcel locker key in place so that it can’t be removed. Only a U.S. postal mail carrier will be able to remove the key with a master key. If you’re still unsure of how parcel lockers work, consult this helpful video.
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